What is a “coupon code”? What is it good for and how can I get one?
...site during the checkout process. Otherwise, coupon codes are not made available online or over the phone.
How can I get in touch with WORX customer service?
WORX Customer Care representatives can be reached by telephone at 1-866-354-9679.
What are hours of operation for WORX customer service?
The WORX Customer Care center is available MON to SAT, 7am – 7pm (EST).
Where can I download an owner’s manual?
All owners manuals for Worx product can be found online in the owner's area of this website or on each individual product detail page. You can also watch detailed product video clips for the WORX GT...
Do you ship to my country?
WORX products only ship to the United States and Canada.
How do I know when my order has shipped?
...t to the email address included with your order information and tracking number.
What company do you use for shipping?
WORX ships most products via UPS Home Delivery. For replacement parts and accessories USPS First Class mail may be used.
I selected the 3-pay payment method. When will I receive my WORX GT?
WORX orders with the 3-pay payment option generally require 2 to 3 weeks for delivery. Priority processing of these orders is offered for an additional cost of $9.95.
How do I track my WORX order?
Tracking your WORX order is easy. Simply visit our track your order page for more information.
What is your return policy?
All WORX products carry a 30-day Money Back Satisfaction Guarantee and can returned for any reason during this time. The 30 days is from the date UPS delivered the order.
What are the warranties on your products?
All Worx products are warrantied against defects in workmanship for two years from the date of purchase.
If a tool breaks, will you replace it for free?
...aced or the necessary replacement parts will be provided free of charge. A tool may not be eligible for replacement if it is determined that the damage was caused by abuse, accidental drop or crushing...
Can I register my WORX products online?
...RX products online is easy. Click here to register your WORX products online using our registration form.
How can I get parts for my Worx product?
Replacement parts and accessories are only available by calling the WORX customer care center at 1-866-354-9679.
Do you have any WORX product videos?
Yes, we do. Watch detailed instructional video clips for the WORX GT, WORX Lawn Mower, and WORX Hedge Trimmer.