What is a “coupon code”? What is it good for and how can I get one? [Article]
From time to time Worx makes special offers available through various media outlets. If you receive a discount code from one of these promotions you can redeem your code on our website during the chec...
- How can I get in touch with WORX customer service? [Article]
WORX Customer Care representatives can be reached by telephone at 1-866-354-9679. Feel free to Email us at info@positecusa.com
- Can WORX Powertank 18V Ni-Cd batteries be used with Worx Lithium Ion Tools? [Article]
No. WORX Lithium Ion batteries are only compatible with WORX Lithium Ion tools and WORX Powertank 18V Ni-Cd Batteries are only compatible with WORX 18V Ni-Cd tools. For a list of tools that ar
- How do I track my WORX order? [Article]
Tracking your WORX order is easy. Simply visit our track your order page for more information.
- Can I register my WORX products online? [Article]
...RX products online is easy. Click here to register your WORX products online using our registration form.
- Do you have any WORX product videos? [Article]
Yes, we do. Watch detailed instructional video clips for the WORX GT,
- Where can I download an owner’s manual? [Article]
All owners manuals for Worx product can be found online in the owner's area of this websit
- What are hours of operation for WORX customer service? [Article]
The WORX Customer Care center is available MON to SAT, 7am – 7pm (EST).
- How do I know when my order has shipped? [Article]
...t to the email address included with your order information and tracking number.
- How can I get parts for my Worx product? [Article]
Replacement parts and accessories are only available by calling the WORX customer care center at 1-866-354-9679.
- If a tool breaks, will you replace it for free? [Article]
...aced or the necessary replacement parts will be provided free of charge. A tool may not be eligible for replacement if it
- What are the warranties on your products? [Article]
All Worx products are warrantied against defects in workmanship for two years from the date of purchase.
- What is your return policy? [Article]
All WORX products carry a 30-day Money Back Satisfaction Guarantee and can returned for any reason during this time. The 30 days is from the date UPS delivered the order.
- I selected the 3-pay payment method. When will I receive my WORX GT? [Article]
WORX orders with the 3-pay payment option generally require 2 to 3 weeks for delivery. Priority processing of these orders is offered for an additional cost of $9.95.
- What company do you use for shipping? [Article]
WORX ships most products via UPS Home Delivery. For replacement parts and accessories USPS First Class mail may be used.
- Do you ship to my country? [Article]
WORX products only ship to
