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1. How can I get in touch with WORX customer service?
   WORX Customer Care representatives can be reached by telephone at 1-866-354-9679.
2. What are hours of operation for WORX customer service?
   The WORX Customer Care center is available MON to SAT, 7am – ...
3. Where can I download an owner’s manual?
   ...l owners manuals for Worx product can be found online in the owner's area of this website or on each...
4. Do you ship to my country?
   WORX products only ship to the United States and Canada.
5. Do you ship to a P.O. Box?
   No, we do not ship to PO Boxes. We only ship to physical addresses.
6. How do I know when my order has shipped?
   When your order has been shipped, an email will be generated and sent to the email address included ...
7. How long will it take me to get my order?
   Standard Delivery takes 2 to 3 weeks from order date. Priority Processing means order will be delive...
8. I only received one box. Where are my other items?
   All shipments are generally made in one shipper box. If you feel yo...shipper box. If you feel you are missing parts or products, please ...s or products, please call our customer care center at 1-866-354-96...
9. What company do you use for shipping?
   WORX ships most products via UPS Home Delivery. For replacement parts and accessories USPS First Class mail may be used.
10. Do I have to sign for my packages?
    No, you do not.
11. How much will my order cost to ship?
    Each product has a flat shipping rate that will be added to the overall total in your shopping cart ...
12. I selected the 3-pay payment method. When will I receive my WORX GT?
    WORX orders with the 3-pay payment option generally require 2 to 3 ...iority processing of these orders is offered for an additional cost...
13. How do I track my WORX order?
    Tracking your WORX order is easy. Simply visit our track your order page for more information.
14. What is your return policy?
    All WORX products carry a 30-day Money Back Satisfaction Guarantee and can returned for any reason d...
15. Do I have to for shipping if I return a product?
    Yes. The customer is responsible for all return shipping costs.
16. What if I don't like the product I ordered. Can I return it?
    Yes, as long as you return them within the 30-day period from the date the product was delivered.
17. What if the product was damaged on delivery. Can I get a new one?
    Yes. Simply call our customer care center toll free at 1-866-354-9679 and a replacement product will...
18. What are the warranties on your products?
    All Worx products are warrantied against defects in workmanship for two years from the date of purchase.
19. If a tool breaks, will you replace it for free?
    Under most circumstances, if a Worx tool breaks due to a defect, it...be eligible for replacement if it is determined that the damage was...
20. Can I register my WORX products online?
    Registering your WORX products online is easy. Click here to regist...