How can I get in touch with WORX customer service? [Article]
WORX Customer Care representatives can be reached by telephone at 1-866-354-9679. Feel free to Email...
- Can WORX Powertank 18V Ni-Cd batteries be used with Worx Lithium Ion Tools? [Article]
No. WORX Lithium Ion batteries are only compatible with WORX Lithiu... compatible with WORX Lithium Ion tools and WORX Powertank 18V Ni-C...ith WORX 18V Ni-Cd tools. For a list of tools that ar
- How do I track my WORX order? [Article]
Tracking your WORX order is easy. Simply visit our track your order page for more information.
- Can I register my WORX products online? [Article]
Registering your WORX products online is easy. Click here to regist...
- Do you have any WORX product videos? [Article]
Yes, we do. Watch detailed instructional video clips for the WORX GT,
- Where can I download an owner’s manual? [Article]
...l owners manuals for Worx product can be found online in the owner's area of this websit
- What are hours of operation for WORX customer service? [Article]
The WORX Customer Care center is available MON to SAT, 7am – ...
- How do I know when my order has shipped? [Article]
When your order has been shipped, an email will be generated and sent to the email address included ...
- How can I get parts for my Worx product? [Article]
Replacement parts and accessories are only available by calling the WORX customer care center at 1-8...
- Are products available at the time I order? [Article]
All products are available for shipment at the time of order unless otherwise noted on the respectiv...
- I haven’t yet received an order confirmation via email. Where is it? [Article]
If you haven't ordered yet, be sure to add
- What is a “coupon code”? What is it good for and how can I get one? [Article]
From time to time Worx makes special offers available through vario... media outlets. If you receive a discount code from one of these pr...
- I selected the 3-pay payment method. When are the payments charged? [Article]
The initial payment is made at the time that the product is shipped along with any shipping and hand...
- What forms of payment do you accept online? [Article]
American Express, Mastercard, Visa, Electronic Check, Money order or Personal Check. (Note: the 3-pa...
- Do I have to pay sales tax on my order? [Article]
Sales tax is charged only on orders shipped to California, North Ca...
- If a tool breaks, will you replace it for free? [Article]
Under most circumstances, if a Worx tool breaks due to a defect, it will be replaced or the necessar...
- What are the warranties on your products? [Article]
All Worx products are warrantied against defects in workmanship for two years from the date of purchase.
- What if the product was damaged on delivery. Can I get a new one? [Article]
Yes. Simply call our customer care center toll free at 1-866-354-9679 and a replacement product will...
- What if I don't like the product I ordered. Can I return it? [Article]
Yes, as long as you return them within the 30-day period from the date the product was delivered.
- Do I have to for shipping if I return a product? [Article]
Yes. The customer is responsible for all return shipping costs.
