http://www.worxyardtools.com/help en-us http://www.worxyardtools.com/help ActiveKB NX jjohnson@edreamz.com Fri, 20 Nov 2009 18:39:51 EST 20 http://www.worxyardtools.com/help/questions/16/ Yes. Simply call our customer care center toll free at 1-866-354-9679 and a replacement product will be sent to you free of charge. E-dreamz Inc Thu, 20 Sep 2007 21:15:41 GMT http://www.worxyardtools.com/help/questions/15/ Yes, as long as you return them within the 30-day period from the date the product was delivered. E-dreamz Inc Thu, 20 Sep 2007 21:14:52 GMT http://www.worxyardtools.com/help/questions/14/ Yes. The customer is responsible for all return shipping costs. E-dreamz Inc Thu, 20 Sep 2007 21:14:21 GMT http://www.worxyardtools.com/help/questions/13/ All WORX products carry a 30-day Money Back Satisfaction Guarantee and can returned for any reason during this time. The 30 days is from the date UPS delivered the order. E-dreamz Inc Thu, 20 Sep 2007 21:13:41 GMT