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How can I get in touch with WORX customer service?

WORX Customer Care representatives can be reached by telephone at 1-866-354-9679. Feel free to Email us at info@positecusa.com for a response within 24 to 48 hours.  We will answer all emails as quickly as possible.

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Visitor Comments

  1. Comment #1 (Posted by Willie Muldrew )
    I requested the 3 payment method, but when I got to final checkout it showed that I was make a full payment. I would like the make 3 payments please. Thank You!
  2. Comment #2 (Posted by vincent laino )
    how can i get a lithium battery and how muchis it
  3. Comment #3 (Posted by Angelo F. Lonbgricco )
    I cant's get my password to work to order my freespools for life ever time I put my password in they say its not it I cant's get in please if you can tell me what it is thank you
  4. Comment #4 (Posted by Don )
    The nipples that hold the leaf bag on break off.. Then you cannot use this leaf blower the way it was designed to be used, I'm very disatisfied with the machine. It also is very loud.
  5. Comment #5 (Posted by nancy )
    I feel the bag on the blower vac should at least last a year there are holes in mine
  6. Comment #6 (Posted by Anonymous)
    i want to cancel my 2 orders: mailing address: steve and tiffany lamont 14551 kent hill way poway, ca.92064 2nd mailing address: 1079 N. Balboa Drive Gilbert, AZ 85234
  7. Comment #7 (Posted by t Kaechelin )
    can you use the new lithium-ion battery in my old trimmer & blower & hedge trimmer Tomxn
  8. Comment #8 (Posted by mark jackson )
    where can i get blades for my worx 310w handy saw
  9. Comment #9 (Posted by Anonymous)
    you need to get your phone recording working correctly & answer the phone. your customer service sucks so far.
  10. Comment #10 (Posted by Jerry J McGuire )
    I purchased a replacement battery for my trimmer ( 18 volt Powertank (R08w11PU). This battery will not hold a charge. This was purchased in summer of 2009. This battery has never held its charge and runs down after a very short time. Can this be repaired or replaced? Jerry J McGuire
  11. Comment #11 (Posted by Patricia C Pearson )
    I can not order a 24V cordless lawn mower online. There is no button to click on that says add to cart.

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Article Details

Last Updated
3rd of June, 2009

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